Residential hotels & Spas****, in the Alps, with a service culture inspired by top-of-the-range hotel-keeping!
CGH Résidences & Spas**** runs 33 holiday residences and 28 spas and specialises in the management of upmarket residential hotels in the French Alps.
Indeed, CGH Résidences & Spas has developed a service culture inspired by top-of-the-range hotel-keeping, including a concierge service designed to satisfy a resident’s every last desire with efficiency and professionalism.
CGH Résidences & Spas encompasses 2230 apartments and a bed availability of 13520, with occupancy rates of 75% in winter and 85% in summer, not to mention outstanding customer satisfaction ratings among holidaymakers, with 99% planning return visits to one of the company’s residential complexes!
Go2Play is helping CGH Résidences & Spas to expand on an international scale by identifying holiday residences in the Swiss Alps. Initially, our mission consisted in verifying the legal context of the new holiday accommodation act passed in January 2016 and then targeting Valais and Vaud ski resorts for in situ meetings to select projects to suit the CGH Résidences & Spas brand and group expectations.
Subsequently, we made preparations, acted as coordinators and facilitated discussions between CGH Résidences & Spas senior management and local councils, resorts, architects and sponsors regarding residential projects selected.
Since then, we have been providing advice and support and monitoring progress case by case on behalf of the management. This covers a range of specific residential projects, with regard both to business plan and operational features to suit the Swiss environment and to the Swiss authorities and different partners involved in the development project.